Privacy Policy

We collect information you provide and information generated as you use TradeCentral, including:

• Account details — your name, business name, email address and phone number.
• Business details you enter — ABN, licence numbers, bank details for invoicing, branding and logos.
• Customer and job data you enter — leads, quotes, invoices, jobs, calendar events and related notes.
• Billing information — subscription status and payment references (card payments, where used, are handled by our payment provider; we do not store full card numbers).
• Usage and device data — log data, IP address and basic analytics to keep the service secure and reliable.

• To provide, maintain and improve the TradeCentral service.
• To create your workspace, generate quotes and invoices, and deliver the features you use.
• To process your subscription and confirm payment.
• To contact you about your account, support requests and service updates.
• To protect the security and integrity of the service and comply with our legal obligations.

When you use TradeCentral to manage your own customers, you control that information and are responsible for handling it lawfully. We process it on your behalf to provide the service and do not use it for our own purposes.

We rely on trusted providers to run TradeCentral. They only receive the data needed to perform their function:

• Hosting and database (application infrastructure and data storage).
• Email delivery (account and notification emails).
• Payment processing (where card payments are enabled).
• Accounting integrations you choose to connect, such as Xero or MYOB, using secure authorisation you control.

We do not sell your personal information.

Your data is stored on secured infrastructure with access controls, encryption in transit, and encrypted storage of sensitive credentials. We take reasonable steps to protect information from misuse, loss and unauthorised access, and we run regular backups. No online service can be completely secure, but we work to keep your data safe.

You may request access to, or correction of, the personal information we hold about you, and you may ask us to delete your account. Contact us using the details below and we will respond within a reasonable time. If you have a concern about how we handle your information, you can also contact the Office of the Australian Information Commissioner (OAIC).

For any privacy questions or requests, email us at accounts@northsideautomotivesales.com.au.

ABN: 56 696 443 795